PULSE REPORT Virtual Support Agent Strategies for Today’s Hybrid Workforce

Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing. COVID-19 mandates caused IT teams to support remote employees almost overnight. While most hoped this would be temporary, we will have a hybrid workforce…

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Top considerations for cloud-native databases and data analytics

Across industries, cloud-native applications can help organizations differentiate themselves to gain a competitive advantage. Organizations use cloud-native applications to deliver mobile services, support e-commerce, analyze business metrics, and apply artificial intelligence (AI) and machine learning (ML) to business operations. All of these use cases rely on data to deliver business value, and databases and data…

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10 Critical Factors for Cloud Analytics Success

Cloud adoption is growing exponentially, and it is a key enabler to every digital transformation. As organizations move to the cloud for agility, scalability and flexibility, they are adopting cloud-native, intelligent and automated solutions and multi-cloud platforms. According to a recent survey, 89% of respondents report having a multi-cloud strategy. And the focus today is…

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