PULSE REPORT Virtual Support Agent Strategies for Today’s Hybrid Workforce

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Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.

COVID-19 mandates caused IT teams to support remote employees almost overnight. While most hoped this would be temporary, we will have a hybrid workforce moving forward into the future.

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Download PULSE REPORT Virtual Support Agent Strategies for Today’s Hybrid Workforce Whitepaper

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